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Cinthol Cool Bathing Soap – Expert Review

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Cinthol Cool Bathing Soap – Expert Review
5 (100%) 1 vote

Godrej Company has come out with pack of three CINTHOL, Lime fresh bathing soaps along with one 100 gram free CINTHOL Cool Soap: In the first week of July,2013 I purchased a pack of three Cinthol, Lime Fresh bath soaps and got the free Cinthol Cool as I like the products like Navratna Oil, Navratna Cool or Dermi Cool Talc Powder. I tried for Cinthol Cool bathing soap with methanol but it was available as one soap free with existing Cinthol Lime Fresh soap. I used the soap and found it to produce cooling effect of methanol in it. But after using the soap for 2-3 days I got injured with sharp foreign article embedded in the soap. Photo images of wrapper and foreign sharp edged particle embedded in the soap are reproduced below.Cinthol Sharp Article Embeded
Cinthol Wrapper
Cinthol Wrapper Back
I could have sent the feed back to the company but keeping in view my experiences with the corporate entities where there body listens  to the consumer complaintsI had faced similar problem with Britannia Rusks when a foreign article (iron spring) was found when swallowing the Rusk with morning tea. I submitted feed back to Britannia Industries Limited and outcome is reproduced in another review at Britannia Rusk – Expert Review by WQAINDIA. Stay connected to read the Real Story of Britannia Rusk – Expert Review by WQAINDIA and the full Investigation Report from the company is awaited even after waiting for more than one year.
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4 Responses to “Cinthol Cool Bathing Soap – Expert Review”

  1. FXx2 says:

    389776 818037No more s . All posts of this qaulity from now on 915524

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  3. It’s a good step towards our rights, sir @WQAINDIA

  4. Profile photo of Ashok Goyal Ashok Goyal says:

    From: Care
    Date: Tue, Sep 24, 2013 at 11:12 AM
    Subject: Cinthol Cool Bathing Soap

    Dear Mr. Goyal,

    We profusely thank you for using Godrej Brands & liking our Cinthol Cool Soap with Menthol in it. At the same time we are feeling extremely sorry that a valued Customer like you had to go through the anguish of finding a foreign particle in the soap.

    We have got inbuilt mechanism that prevents any foreign particle entering in soap cake. We were ourselves surprised to get a complaint from an esteemed Customer of your standing. But we assure you that due care is taken to produce soaps which meet the highest quality standards set by Godrej.

    We have now set up a monitoring system whereby this recurrence would be prevented and get reported. Thanks for sharing your feedback which has allowed us to improve our monitoring system.

    Once again assuring you of quality products and services,

    Regards,
    Care
    Godrej Group of Companies.

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